Network & Wi-Fi Troubleshooting
Fast, Reliable Network Support for Businesses
Slow internet, unreliable Wi-Fi, and intermittent network issues can disrupt your business, reduce productivity, and frustrate staff and customers. At Syntec, we provide professional network and Wi-Fi troubleshooting services to quickly identify the root cause of connectivity issues and restore your network to peak performance.
Whether you’re experiencing poor wireless coverage, network outages, slow file transfers, or recurring connectivity problems, our engineers can diagnose and resolve the issue with minimal disruption to your business.
Common Network Problems We Solve
Business networks can develop issues for a variety of reasons. We regularly help organisations resolve problems such as:
Slow network performance
Poor Wi-Fi coverage
Intermittent wireless connections
Devices randomly disconnecting
Network outages
Internet connectivity issues
Faulty network switches or routers
IP address conflicts
DNS and DHCP issues
VLAN and network configuration problems
Damaged or faulty data cabling
Network equipment failures
Our goal is to identify the underlying cause—not just treat the symptoms.
Wi-Fi Performance & Coverage
Reliable wireless connectivity is essential in today’s workplace. If staff are experiencing slow speeds, dead spots, or unstable connections, we can carry out a detailed assessment of your wireless network.
Our Wi-Fi troubleshooting services include:
Wireless coverage assessments
Access point optimisation
Channel and frequency planning
Roaming performance improvements
Device connectivity troubleshooting
Capacity and performance analysis
Guest Wi-Fi issues
Wireless security reviews
We optimise your wireless network to provide consistent coverage and reliable performance throughout your premises.
Network Diagnostics
Our engineers use professional diagnostic tools to investigate faults and identify performance bottlenecks across your network.
We can assess:
Switch and router performance
Firewall configuration
Network latency
Packet loss
Internet connection performance
Network loops and broadcast traffic
Structured cabling faults
Power over Ethernet (PoE) issues
Hardware health and firmware versions
By taking a structured approach, we can quickly isolate problems and recommend the most effective solution.
UniFi Network Support
We have extensive experience supporting Ubiquiti UniFi environments, helping businesses get the most from their network infrastructure.
We can assist with:
UniFi Controller configuration
Switch and gateway troubleshooting
Access point optimisation
VLAN configuration
VPN connectivity
Firmware updates
Network monitoring
Performance tuning
Expansion and upgrades
Whether your UniFi network needs fine-tuning or fault finding, we can help restore reliable performance.
Structured Cabling Fault Finding
Not every network issue is caused by hardware or software. Damaged or poorly installed cabling can lead to intermittent faults, reduced network speeds, and unreliable connections.
We can inspect and test your structured cabling to identify:
Damaged network cables
Faulty data outlets
Patch panel issues
Incorrect terminations
Cable performance faults
Poor cabinet organisation
Where necessary, we can repair or replace defective cabling to restore reliable connectivity.
Proactive Network Improvements
Sometimes the best solution isn’t simply fixing a fault—it’s improving the overall network.
Following our investigation, we can recommend upgrades such as:
Additional wireless access points
Improved network segmentation
Switch upgrades
Better wireless coverage
Structured cabling improvements
Network cabinet reorganisation
Increased resilience and redundancy
Our recommendations are based on your business requirements, helping to improve both performance and reliability.
Why Choose Syntec?
At Syntec, we understand how critical reliable connectivity is to your business. We combine practical experience with a methodical troubleshooting process to identify issues quickly and implement lasting solutions.
Our customers choose us for:
Fast fault diagnosis
Experienced network engineers
Support for networks of all sizes
UniFi networking expertise
Professional testing equipment
Clear, practical advice
Honest recommendations
Ongoing support and maintenance
Whether the issue is with your Wi-Fi, switching infrastructure, internet connection, or network cabling, we’ll work to restore reliable performance as quickly as possible.
Book a Network Health Check
If your business is experiencing slow Wi-Fi, unreliable connectivity, or recurring network problems, Syntec can help.
Contact us today to arrange a network and Wi-Fi assessment. We’ll diagnose the issue, explain our findings in plain English, and recommend the most effective solution to keep your business connected.
Other Network Services
Network Design & Installation
Planning the perfect high-performance, high-security setup.
Learn more
Data Cabling
Efficient and well-documented structured cabling solutions.
Learn more
Infrastructure Audit
Making sure your network is prepared for the future.
Learn more
Fibre Optic
Installation
Professional Fibre Optic Cabling & Network Infrastructure Solutions.
Learn more
More IT Solutions for Business
Wireless Services
Predictive Wi-Fi Planning, Wireless Surveys and Heat Mapping, Enterprise Wi-Fi Deployments, Managed Services & Guest Wi-Fi
Learn more
Data Capture
Barcode Scanners, RFID, Mobile Computing, Business Tablets, Wearable Computing, In-Vehicle, ATEX Devices & Label Printers
Learn more
Physical Security
CCTV Systems, Access Control Solutions, Visitor Management, Intercom Systems, Environmental Monitoring & Integrated Security Platforms
Learn more
Collaboration & Workplace Technology
Meeting Room Solutions, Video Conferencing, Interactive Displays, Digital Signage & Workplace Technology Deployments
Learn more