Enterprise Mobility Management
Manage. Secure. Support. Connect.
SynTec works with SOTI to help organisations securely manage, monitor and support their business-critical mobile technology.
As businesses increasingly rely on mobile computers, rugged handhelds, tablets, smartphones, scanners and other connected devices, managing that technology across multiple users, locations and environments becomes increasingly important.
SOTI provides an enterprise mobility and IoT management platform that gives IT teams the tools to deploy, configure, secure, monitor and remotely support devices throughout their lifecycle.
Combined with SynTec's expertise in Zebra Technologies, Datalogic, BARTEC, enterprise WiFi and network infrastructure, we can deliver the complete mobility environment — from the device in the user's hand to the software and network keeping it connected.
SOTI ONE Platform
One Platform for Business Mobility
At the heart of SOTI's offering is the SOTI ONE Platform — an integrated suite of solutions designed to help organisations manage their mobile and IoT technology.
Rather than relying on separate systems for device management, diagnostics, application development and support, the SOTI ONE Platform brings these capabilities together.
For organisations operating hundreds or thousands of devices across warehouses, factories, retail locations, healthcare environments or field-based teams, this provides a centralised way to manage the entire estate.
-
Take Control of Your Mobile Estate
SOTI MobiControl provides Enterprise Mobility Management for business-critical mobile devices.
IT teams can centrally manage devices regardless of whether they're located in the next room or deployed across hundreds of sites.
SOTI MobiControl can help organisations:
Deploy & Enrol Devices
Configure Device Settings
Deploy Applications
Apply Security Policies
Control Device Functionality
Manage OS & Firmware Updates
Monitor Device Health
Locate Devices
Remotely Diagnose Problems
Support Users
This dramatically simplifies the management of larger mobile estates.
-
Resolve Problems Without Waiting for the Device
When a warehouse operative or field worker has a problem with their device, sending it back to IT isn't always practical.
SOTI's remote-support capabilities allow authorised IT teams to investigate device issues remotely.
Depending on the device and configuration, support teams can view device information, collect diagnostics and remotely interact with supported devices.
For organisations with devices spread across multiple warehouses, stores, factories or field locations, this can significantly reduce support times and unnecessary device returns.
-
Business mobile devices often provide access to operational systems and sensitive company information.
SOTI enables organisations to centrally enforce policies across the device estate.
That can include controls around:
Passwords and authentication
Applications
Device functionality
Network connectivity
Operating-system updates
Data access
Lost or stolen devices
Instead of relying on individual users to correctly configure devices, policies can be centrally defined and applied across groups of devices.
-
Get the Right Apps to the Right Devices
A mobile computer is only useful if it has the applications employees need to do their job.
SOTI allows organisations to centrally deploy and manage applications across their device estate.
Different applications and configurations can be assigned based on site, department, device type, user or operational role.
For example, warehouse devices might automatically receive:
Warehouse Management Applications
Barcode & Data Capture Software
Inventory Applications
Picking Applications
Communication Tools
Device Utilities
This makes it easier to maintain a consistent configuration across large numbers of devices.
-
Understand What's Actually Going Wrong
SOTI goes beyond traditional device management with tools designed to provide deeper operational insight.
SOTI XSight provides diagnostic intelligence and analytics to help IT teams investigate problems affecting mobile devices.
This can be particularly valuable when troubleshooting issues involving battery performance, connectivity, applications and device behaviour.
For SynTec, this also creates an interesting connection between the mobile device and the network supporting it.
If users are experiencing connectivity problems, we can investigate both sides of the environment — the mobile device and the enterprise WiFi infrastructure beneath it.
-
Digitise Business Processes
SOTI can also help organisations move away from paper-based processes.
SOTI Snap provides a low-code environment for creating business applications and digital workflows.
This can help organisations replace manual forms and paperwork with mobile applications for processes such as:
Inspections
Checklists
Asset Management
Proof of Delivery
Maintenance
Audits
Stock Processes
Health & Safety Checks
This allows businesses to get even more value from the mobile technology already deployed across their operation.
-
A Complete Enterprise Mobility Solution
SOTI works particularly well alongside Zebra Technologies, giving SynTec the ability to provide both the physical devices and the management platform behind them.
Zebra Mobile Computers & Tablets
↓
SOTI MobiControl
↓
Enterprise WiFi
↓
Network Infrastructure
↓
WMS / ERP / Business Applications
↓
SynTec SupportThis means we can consider the complete lifecycle of the device — from initial specification and deployment through to connectivity, management and ongoing support.
-
For organisations operating in hazardous environments, SOTI can also complement specialist rugged and intrinsically safe mobile technology.
This creates the potential for a consistent device-management strategy across both standard enterprise devices and specialist hazardous-area equipment, depending on the chosen hardware and compatibility.
SynTec can help assess the requirements of the complete device estate rather than treating each area independently.
Built for Warehouse & Logistics
SOTI is particularly valuable in environments where mobile devices are fundamental to the operation.
A modern warehouse may have hundreds of devices supporting:
Goods In
Put-Away
Inventory
Picking
Packing
Forklift Operations
Dispatch
Proof of Delivery
When those devices aren't working correctly, productivity can quickly suffer.
Centralised management gives IT teams much greater control over the technology employees depend on every day.
SOTI + SynTec
More Than Device Management
For SynTec, SOTI forms part of a much wider enterprise mobility solution.
We can bring together:
Zebra, Datalogic & BARTEC Devices
Barcode & RFID Technology
SOTI Enterprise Mobility Management
BarTender Labelling
Enterprise WiFi
Network Switching
Structured Cabling & Fibre
Deployment & Configuration
Ongoing Support
Rather than looking at each component independently, we can design the entire mobility environment around how your organisation actually operates.
Why SynTec + SOTI?
Centralised Device Management
Manage large mobile estates from one central platform, whether devices are in one building or distributed across multiple locations.
Faster Support
Remote diagnostics and support can help IT teams resolve issues without physically having the device in front of them.
Improved Security
Centrally manage policies, applications and device configurations across the organisation.
Hardware Expertise
SynTec can help specify the Zebra, Datalogic or other enterprise mobility hardware that SOTI will manage.
Enterprise WiFi Expertise
Mobile technology relies on reliable connectivity. SynTec can survey, design and install the enterprise WiFi infrastructure supporting your mobile estate.
Complete Lifecycle
From initial device specification through to deployment, management and ongoing support, SynTec can provide a single point of contact.
Take Control of Your Mobile Estate
Whether you're managing 20 devices in one warehouse or thousands across multiple locations, SynTec can help design and deploy a SOTI solution that gives you greater control, visibility and security across your mobile technology.
From the device in the user's hand to the WiFi network connecting it and the management platform controlling it, SynTec can bring the complete solution together.
Talk to SynTec about SOTI Enterprise Mobility.